Frequently Asked Questions
Your guide to luxury fragrances and seamless shopping at Perfume Network India.
Are the perfumes sold on your website 100% authentic?
Yes, we guarantee that every fragrance in our collection is 100% authentic and sourced directly from authorized distributors or the original brands. We do not sell knock-offs or testers unless explicitly stated.
How long does shipping take within India?
Standard shipping typically takes 3 to 5 business days for metro cities and 5 to 7 business days for other regions. You will receive a tracking number via email as soon as your order is dispatched.
What is your return policy for fragrances?
Due to the hygiene and sensitive nature of luxury perfumes, we only accept returns if the product is received damaged, defective, or incorrect. Please ensure you report any issues within 48 hours of delivery.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes across India. You can also choose from various secure prepaid options including UPI, Credit/Debit cards, and Net Banking.
How should I store my perfume to ensure it lasts longer?
To maintain the integrity of the scent, store your perfume bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as a closet or a drawer.
Can I request a specific fragrance that is currently out of stock?
Absolutely. You can use the 'Notify Me' feature on the product page or contact our customer support team, and we will do our best to source the fragrance for you.